Supported Documents for Completing KYC Process on Call Atlas: Guide for Businesses and Individuals

ATLAS KYC Process

After Completing SignUp process. Advertisers need to Login to Call ATLAS Portal to complete the KYC process to activate the account. Know Your Customer (KYC) is an essential process to verify the identity of our users, ensuring security and compliance with regulatory standards. At Call Atlas, both businesses and individuals must complete the KYC process to access our services. This article outlines the supported documents required for KYC verification.

For Individuals:

To complete the KYC process as an individual, you need to provide proof of identity and proof of address. Below is a list of accepted documents:

1. Proof of Identity (Any one of the following):

  • Passport: A valid passport with your photograph and personal details.
  • Driver's License: A government-issued driver's license with a photograph.
  • National ID Card: A government-issued ID card with your photograph and personal details.
  • Voter ID Card: An electoral ID card with your photograph.

2. Proof of Address (Any one of the following):

  • Utility Bill: A recent utility bill (electricity, water, gas) not older than three months.
  • Bank Statement: A recent bank statement not older than three months.
  • Rental Agreement: A valid rental or lease agreement.

For Businesses:

To complete the KYC process as a business, you need to provide proof of business registration, proof of address, and identification of the authorized signatory. Below is a list of accepted documents:

1. Proof of Business Registration (Any one of the following):

  • Certificate of Incorporation: A government-issued certificate of incorporation.
  • Business License: A valid business license issued by the relevant authority.
  • Partnership Deed: A certified partnership deed for partnership firms.
  • GST/VAT Registration: Goods and Services Tax (GST) or Value Added Tax (VAT) registration certificate.

2. Proof of Business Address (Any one of the following):

  • Utility Bill: A recent utility bill (electricity, water, gas) for the business premises, not older than three months.
  • Bank Statement: A recent bank statement in the name of the business, not older than three months.
  • Rental Agreement: A valid rental or lease agreement for the business premises.
  • Tax Return: A recent tax return document in the name of the business.

3. Identification of Authorized Signatory (Any one of the following):

  • Passport: A valid passport of the authorized signatory.
  • Driver's License: A government-issued driver's license of the authorized signatory.
  • National ID Card: A government-issued ID card of the authorized signatory.
  • Voter ID Card: An electoral ID card of the authorized signatory.

Additional Requirements:

  • All documents must be clear, legible, and valid.
  • If documents are in a language other than English, they must be accompanied by a certified translation.
  • Ensure that the name and address on the documents match the details provided during registration.

How to Submit Documents:

  1. Log in to your Call Atlas account.
  2. Navigate to the KYC section in your account settings.
  3. Upload the required documents in the specified format (PDF, JPEG, or PNG).
  4. Submit the documents for review.

Verification Process:

  • Our team will review the submitted documents within 1 business day.
  • You will receive a notification once your KYC verification is complete.
  • In case of any issues or additional requirements, our support team will contact you via email.

Need Help? If you have any questions or need assistance with the KYC process, please contact our support team at support@callatlas.io  or call our helpline at +1 800 664 1909

By completing the KYC process, you help us ensure a secure and compliant environment for all Call Atlas users. Thank you for your cooperation.



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