How to Upload KYC Documents for Call Atlas Verification - Step-by-Step Guide

Upload KYC Documents

Advertisers need to upload valid documentation as per your country. In below example we have shown If the advertiser is associated with India they will have to  upload accordingly (Required). Check the list of documents here


  1. To upload the documents, follow these steps:

    1. Click on the Upload Field. This will open your files.

    2. Choose the file you want to upload.



  1. To check your uploaded documents, follow these steps:

    1. Click on the Preview button.




  1. Incase you want to remove your uploaded documents, follow these steps:

    1. Click on the Remove button (Cross icon), It will remove the uploaded document. So you can upload it again.


  1. Click on the Cancel button in case you don't want to upload. This will redirect you to the login page.




Submit Documents

  1. Click on the submit button to upload documents. After that On the submit event, the system will send a KYC Document approval request to the platform provider.

  2. Then will show a Waiting message to the advertiser account as mentioned “Thank you for submitting your document. Your documents are under review, we will update you by email once the document gets approved.”

  3. Click on the Okay, Got it button and you will be redirected to the login page.

  4. After that, the platform provider will send an email upon review and verification of documents(successful / failed). Advertisers will log in again.



Rejected Documents   

In case, the platform provider rejects any document, then the system will send a notification email for the rejection, and after login, the advertiser will get the message “Your KYC process is incomplete as your "Document name" rejected. Reason: Reason for the reject”.

Click on Upload Documents to re-upload or Click on the I'll Do It Later button to upload documents later.




Re-upload Documents 


Advertisers will have the option to re-upload the documents.

  1. Click on the Upload Field to re-upload the rejected documents.

  2. Click on Cancel to cancel the event.

  3. Upload the documents like before and Click on the Submit button.




KYC Completion 


Once KYC gets completed, You will receive a message like “Your KYC process is completed”. 


  • Click on Okay button and then Advertisers will be redirected to the next screen.




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